Unleashing leadership potential: A comprehensive leadership development program

Background

This national organisation was experiencing business growth, rapid employee growth and a leadership structure that was becoming more hierarchical compared to a previous flat structure. The business owners were taking a step back from day-to-day operations and people management to focus on strategic priorities.

What was the need?

Middle and front-line managers were taking on more responsibility and, with growth, there was a greater need to create consistency across the business and a shared leadership approach.

What we did

In conjunction with senior leadership, we designed a 6-month leadership program consisting of 5 modules with topics aligned to business objectives and the identified leadership capability gaps that existed
We took a blended learning approach which included virtual classes, online learning, and self-paced resources such as articles, videos, and podcasts
The program was designed to create maximum impact whilst minimising the learners time off the job
Learners completed a leadership self-assessment, in conjunction with their manager, to establish their specific development needs and to enhance their self-awareness
Each learner received an individual development plan based on their specific development needs
The internal leadership development program was complemented with external courses
Feedback was gathered from participants after each module and adjustments were made on-the-go as appropriate
After a successful first cohort in 2020/21, another program was delivered to a second cohort in 2021/22

Result

The business found that there was increased collaboration amongst the leaders which helped to break down silos and improve the sharing of information, resources and ideas. Managers had increased confidence and capability to lead their teams.

Here is what some of the learners had to say:

“I give myself time to reflect on what I am doing and how I could do it better”
“Makes you think about things differently”
“Better decision making – I am able to back myself”
“I realised my expectations were not always clearly relayed [to my team] which I have been able to improve”
“A well thought out and executed program - love the use of different training modalities associated with the program (videos, articles, group activities)”
“The course was very relevant to things happening currently in the office, the program helped to manage some of these problems”
“All modules were informative and you learnt something from each”
“Definitely taught me a lot about myself and how different members of our team function, approach accountability and problem solve”

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