We provide tailored HR support to help you attract and retain great employees, resolve employment issues, and improve employment compliance.
Outsourced HR Services
Hiring & onboarding
Job Descriptions
The job description is the backbone for recruitment, onboarding, performance, development and succession planning.
It provides employees with clarity on what is expected of them and align responsibilities to organisational goals.
The job description is the backbone for recruitment, onboarding, performance, development and succession planning.
It provides employees with clarity on what is expected of them and align responsibilities to organisational goals.
Recruitment
By implementing an effective recruitment process you can reduce the time to hire and increase the quality of hires.
Attract the best talent and provide a professional and engaging candidate experience.
By implementing an effective recruitment process you can reduce the time to hire and increase the quality of hires.
Attract the best talent and provide a professional and engaging candidate experience.
Onboarding
Increase employee retention, and reduce the time it takes for a new starter to add value, with an effective onboarding program.
Increase employee retention, and reduce the time it takes for a new starter to add value, with an effective onboarding program.
performance & development
Performance
Improve productivity and profitability by implementing an effective performance management system that empowers employees to work at peak performance.
Improve productivity and profitability by implementing an effective performance management system that empowers employees to work at peak performance.
Manage poor performance
Manage poor performance confidently and effectively in a timely and compliant manner to reduce costs, boost productivity and maintain customer service levels.
Manage poor performance confidently and effectively in a timely and compliant manner to reduce costs, boost productivity and maintain customer service levels.
Employee development
Increase employee retention, performance and productivity with development and succession plans.
Increase employee retention, performance and productivity with development and succession plans.
Management and Leadership development
Equip your Managers and Leaders with the skills and capability to confidently manage their people.
Equip your Managers and Leaders with the skills and capability to confidently manage their people.
compliance
Employment laws
Assurance that your compliance requirements are met, ensuring adherence to Fair Work, Modern Awards, and Workplace Health & Safety legislation.
Ongoing updates as laws change.
Assurance that your compliance requirements are met, ensuring adherence to Fair Work, Modern Awards, and Workplace Health & Safety legislation.
Ongoing updates as laws change.
Policies and Procedures
Policies help people within the organisation know what is expected of them, how they should behave and what they will be held accountable for.
Ensure you have the right policies that are up to date and aligned to current legislation.
Policies help people within the organisation know what is expected of them, how they should behave and what they will be held accountable for.
Ensure you have the right policies that are up to date and aligned to current legislation.
Employee records and Documentation
Peace of mind that you are keeping the required employee records.
Gain access to templates, letters and documentation tailored to your specific needs.
Peace of mind that you are keeping the required employee records.
Gain access to templates, letters and documentation tailored to your specific needs.
HR advice
HR expertise
30 years HR experience.
30 years HR experience.
Dedicated HR Consultant
Speak to the same person each time who understands you, your business and your people.
Speak to the same person each time who understands you, your business and your people.
Save time
Stop wasting your time Googling or waiting on hold with Fair Work, only to receive generic answers.
Stop wasting your time Googling or waiting on hold with Fair Work, only to receive generic answers.
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Hi there! I'm Tracy, Founder of Concept HR Services.
We can help you with customised HR solutions for your business so that you can:
If you're an SME looking for HR solutions, we would be delighted to help you. Our focus is on practical solutions that will help you achieve your goals and create a workplace culture that your employees will love. |
Testimonial
Tracy always showed great initiative in identifying and addressing issues, and was always willing to take on new challenges. Tracy is determined to succeed and consistently delivers outstanding results. .
I wholeheartedly recommend Tracy Ford without reservation.
Shaun Jackson, Director - Inservio Pty Ltd
Collective Maintenance Services recently worked with Concept HR Services to assist in the recruitment process for a new employee.
Tracy Ford is extremely professional, knowledgeable and made the process a whole lot easier than if we had done it ourselves.
CMS have now enlisted Concept HR Services to recruit our next employee.
Google review
