We provide tailored HR support to help you attract and retain great employees, resolve employment issues, and improve employment compliance.
Outsourced HR Services
Hiring & onboarding
Job Descriptions
- The backbone for recruitment, onboarding, performance, development and succession planning.
- Provides employees with clarity on what is expected of them and aligns responsibilities to organisational goals.
- Helps break down tasks which is vital for deciding where AI (artificial intelligence) can help and where people add the most value.
- Essential for setting the right award classification level and making sure pay and entitlements stay fair and compliant.
Recruitment
- By implementing an effective recruitment process you can reduce the time to hire and increase the quality of hires.
- Attract the best talent and provide a professional and engaging candidate experience.
Onboarding
- Increase employee retention, and reduce the time it takes for a new starter to add value, with an effective onboarding program.
performance & development
Performance
- Improve productivity and profitability by implementing an effective performance management system that empowers employees to work at peak performance.
Manage poor performance
- Manage poor performance confidently and effectively in a timely and compliant manner to reduce costs, boost productivity and maintain customer service levels.
Employee development
- Increase employee retention, performance and productivity with development and succession plans.
Management and Leadership development
- Equip your Managers and Leaders with the skills and capability to confidently manage their people.
compliance
Employment laws
- Assurance that your compliance requirements are met, ensuring adherence to Fair Work, Modern Awards, and Workplace Health & Safety legislation.
- Ongoing updates as laws change.
Policies and Procedures
- Policies help people within the organisation know what is expected of them, how they should behave and what they will be held accountable for.
- Ensure you have the right policies that are up to date and aligned to current legislation.
Employee records and Documentation
- Peace of mind that you are keeping the required employee records.
- Gain access to templates, letters and documentation tailored to your specific needs.
HR advice
HR expertise
- 30 years HR experience.
Dedicated HR Consultant
- Speak to the same person each time who understands you, your business and your people.
Save time
- Stop wasting your time Googling or waiting on hold with Fair Work, only to receive generic answers.
AI ADOPTION
- Set clear goals and rules for using AI.
- Build your team’s engagement and buy-in.
- Give your team the skills and confidence to use AI in their daily work.
- Find better ways to get things done and free up time for what matters.
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Hi there! I'm Tracy, Founder of Concept HR Services.
We offer customised HR solutions so you can:
If you're an SME looking for HR solutions, we would be delighted to help you. Our focus is on practical solutions that will help you achieve your goals and create a workplace culture that your employees will love. |
Testimonial
Tracy always showed great initiative in identifying and addressing issues, and was always willing to take on new challenges. Tracy is determined to succeed and consistently delivers outstanding results. .
I wholeheartedly recommend Tracy Ford without reservation.
Shaun Jackson, Director - Inservio Pty Ltd
Collective Maintenance Services recently worked with Concept HR Services to assist in the recruitment process for a new employee.
Tracy Ford is extremely professional, knowledgeable and made the process a whole lot easier than if we had done it ourselves.
CMS have now enlisted Concept HR Services to recruit our next employee.
Google review
